Lead Technical Consultant (CE)

Location: Flexible
Term: Full Time/Flexible
Listed: Open
Department: Project Delivery

About the role:

At AgileCadence our people and our culture are what make our company special. As a Lead Technical Consultant in our highly skilled team, you will lead the technical design, development and implementation of robust solutions built on the Microsoft Dynamics Customer Engagement applications and Power Platform. We make sure these solutions are secure, scalable and aligned with customer and business requirements. With excellent consulting skills and a natural ability to lead, you will be a great ambassador for AgileCadence, focused on delivering outstanding service to our customers every single day.

You will be:
  • Working closely with customers across different industries to facilitate workshops, understand business processes, data and customer problem statements, then translating these into technical designs.
  • Providing technical leadership and working closely with the wider team to deliver the best solution for our customers, always ensuring best practices in software development is followed.
  • Customising and extending Dynamics 365 Customer Engagement applications through workflows, cloud flows, plugins, PCFs and canvas apps, and implementing advanced form scripting and custom code.
  • Designing and implementing integrations and data mastery: integrating other systems with CE via APIs and integration tools, and leveraging Azure Data Factory and Azure Storage.
  • Managing the application lifecycle through Azure DevOps, implementing and maintaining build and release pipelines.
  • Collaborating with project managers to define project scope, timelines and deliverables, and ensuring CE projects are delivered on time, within budget, and to a high standard.
  • Maintaining comprehensive technical documentation for all CE customisations, configurations and integrations.
  • Staying updated with the latest trends in Microsoft Dynamics CE, Power Platform, Dataverse, and C# and .NET development.
  • Advocating for the adoption of new tools, technologies and practices that enhance the efficiency, security and capability of our CE solutions.
  • Championing a culture that promotes a focus on the health and wellbeing of our team.
  • Mentoring others to support their career development and growth.
About you:
  • You are ideally educated to degree level and/or have the equivalent experience, with appropriate Microsoft Dynamics 365 certification.
  • You have a proven track record as a Technical Lead working with Microsoft Dynamics 365 Customer Engagement applications, Power Platform, Dataverse and Azure.
  • You are experienced in designing technical solutions for customer needs and extending Microsoft Dynamics CE applications through custom code and plugins using C#, JavaScript and Typescript, Power Automate Flows, Power Apps Component Framework (PCFs) and Canvas apps.
  • You can demonstrate experience with Azure Data Factory, Azure functions, WebApps, WebApi, Webjobs, App services, App Service Environments, SQL Databases, stored procedures and data views.
  • You are familiar with XRMToolbox and its capabilities.
  • You are interested in new innovations and are always looking for ways to improve.
  • You are resilient, practical and a real self-starter; you are comfortable working on your own and as part of a team.
  • You have superb spoken and written communication skills, and a passion for working with people.
  • You are a confident leader, used to negotiating conflict and working with the team to problem solve.
  • You are highly organised, with the ability to manage your time effectively and prioritise your own workload with multiple conflicting demands.
  • You are customer-focused – you work hard to understand our customer’s needs, always striving to enable our team to exceed expectations.
  • You are used to giving and receiving feedback to help others and yourself grow and develop.
  • You are a strategic thinker, able to think about individual problems but also see the wider picture.
  • You are an amazing brand ambassador for AgileCadence – you share and live our values every day.